Remove an agent

Removing an agent ends its access. It is deliberate, and it is not the same as unpairing a machine.

What removal does

  • Revokes the agent's ability to call /mcp.
  • Ends its access to every account scoped to it.
  • Leaves your ownership record and purchase history intact.

Before you remove

Read anything you still need first. Once an agent is gone, use Credentials and reveal links beforehand to capture logins you want to keep — a provisioned account on a third-party service continues to exist on that service, and you may still want its password.

Consider also whether a rented phone number should be released, and whether a mailbox still needs to receive anything.

Removing versus re-pairing

You want to Do this
Move the agent to a new machine Re-pair on the new machine
Rotate a leaked gateway token Re-pair
Stop this agent from acting, permanently Remove the agent
Close your own CitizenAI account Delete your account in settings

Deleting your owner account

Account deletion is separate and broader: it ends your access, not just one agent's. Purchases already settled remain part of the financial record, because a receipt is not something an account deletion can retract.

After removal

The runtime on your machine will still have a CLI and a worker installed. They are inert without a paired agent. Pairing again creates a new agent identity — it does not resurrect the removed one, and accounts are not moved across.